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Communications Manager

Parent Information Center/NH Family Voices

This 25-hour per week position will generate compelling content for and manage the day-to-day operations of all communications platforms including but not limited to the website, newsletters, marketing materials, and social media. The position is responsible for building, maintaining, and executing the organizational communications calendar and for ensuring adherence to brand guidelines.

The ideal candidate will be a team player with a “can-do” attitude. They will be able to work independently and take initiative. The candidate should have outstanding relationship-building skills with the ability to engage effectively with a wide range of individuals and groups, while demonstrating poise, tact, integrity, and professionalism. A sense of humor and a commitment to our mission are essential.

Qualifications

  • Support, passion and understanding for our mission
  • Enthusiasm, positive attitude, and sense of humor
  • Excellent oral and written communication skills (a writing sample may be requested)
  • Graphic Design experience using platforms including Adobe Creative Suite.
  • Website/WordPress experience with knowledge of the Avada WordPress theme a plus
    • Experience developing and/or implementing communications plans
    • Strong attention to detail and proven project management skills
  • Strong problem-solving skills with the ability to balance multiple projects while performing at a high level
  • Excellent organizational skills
  • Flexibility and ability to thrive in a small office environment while working collaboratively with all staff
  • Proficiency with Microsoft Office (including Word, Excel, and PowerPoint), Zoom, Google, and various online software platforms

Essential functions:

  • Ensure consistent messaging, branding, and visual identity
  • Develop content (online, print, other) that makes information about systems and services accessible and easy to understand for all stakeholders.
  • Develop and manage content for the organization’s current and future social media channels (i.e., Facebook, LinkedIn, Instagram, YouTube, and emerging networks).
  • Manage and review content for the organization’s WordPress website, update with fresh content on a regular basis
  • Develop graphic design materials including visuals for emails, social media and print materials
  • In collaboration with Executive Director and/or Program Directors, develop talking points/remarks for key events
  • Track, measure and report effectiveness of communication materials and events.
  • Perform other duties as assigned

Education and Experience Requirements

  • Bachelor’s degree in communications, marketing, social/digital communications, or related field preferred
  • 3–5 years of working experience in Communications or Marketing—ideally in a nonprofit. More than five years is a plus.

License, certifications necessary:

  • Valid driver’s license and maintain automobile insurance
  • Ability to successfully complete a pre-employment background check

Typical Work Schedule:

This position is a hybrid (remote and in-office) position located in Concord, NH

We strongly encourage individuals with personal or family experience navigating disability and/or special health care systems to apply. This lived experience is highly desirable but not a requirement.

Interested applicants should forward their cover letter describing how they meet the qualifications and requirements of this position, resume, and relevant work samples to Christine Anderson, canderson@picnh.org.

The Parent Information Center is committed to a policy of Equal Employment Opportunity (EEO) and does not discriminate in the terms, conditions, or privileges of employment because of race, color, gender, religion, national origin, age, disability, veteran status, marital status, sexual orientation or physical or mental disability or any other classification protected by state, federal or local law.

Graphics and Communication Specialist

Parent Information Center/NH Family Voices

This 20-hour grant-funded position will work on print and web-based materials to support our various projects and initiatives.   

Qualifications/ Requirements:

  • Support, passion and understanding for our mission
  • High level of knowledge of design best practices.
  • High proficiency in Adobe Creative Cloud (InDesign, Photoshop, Illustrator, Acrobat) and Adobe Express.
  • Experience in WordPress content development is a plus.
  • Podcast production experience is a plus.
  • Familiarity with MS Office Suite is preferred but not required.
  • Strong attention to detail with excellent communication and proofreading skills.
  • Ability to work both independently and as part of a team.
  • Open to constructive feedback and dedicated to producing high-quality work.

Essential functions:

  • Design print and digital materials, ensuring they adhere to deadlines and brand standards.
  • Develop visual content for initiatives, events, and promotional materials.
  • Collaborate with team members to understand their communication goals and execute design concepts for target audiences.
  • Proofread and ensure high-quality, polished designs.
  • Ensure effective communication in all interactions with team members, including discussions about challenges and progress toward meeting deadlines.
  • Expand and repurpose content for websites, social, instructional videos, podcasts, and more.
  • Perform other duties as assigned

 

License, certifications necessary 

  • Valid drivers’ license and maintain automobile insurance
  • Ability to successfully complete pre-employment background check

Typical Work Schedule: 

This position is a hybrid (remote and in-office) position located in Concord, NH

 

Educational Requirements:

  • Bachelor’s degree in graphic design, communications or related field preferred

We strongly encourage individuals with personal or family experience navigating disability and/or special health care systems to apply. This lived experience is highly desirable but not a requirement.

Interested applicants should forward their cover letter describing how they meet the qualifications and requirements of this position, resume, and portfolio showcasing your best design work to Christine Anderson, canderson@picnh.org.

The Parent Information Center is committed to a policy of Equal Employment Opportunity (EEO) and does not discriminate in the terms, conditions, or privileges of employment because of race, color, gender, religion, national origin, age, disability, veteran status, marital status, sexual orientation or physical or mental disability or any other classification protected by state, federal or local law.

Position Overview:

This part-time, up to 18.75 hours per week, grant-funded position will support families of children and youth with disabilities and professional working disabilities and professionals working with children and youth with disabilities in developing strong partnerships. This work includes supporting families of children and youth with disabilities to engage in their child’s education, schools, and communities.

Qualifications/ Requirements:

  • Lived experience as a family member navigating the systems which provide information, support, and assistance to the families of NH
  • Experience working with families and school personnel
  • Ability to work independently and as a member of a team
  • Excellent written and verbal communication skills
  • Strong organizational, planning, and time management abilities
  • Proficient with Microsoft Office Suite and virtual platforms such as Zoom
  • Self-starter with the ability to work independently, prioritize, and meet deadlines

Essential functions:

  • Organize, promote, and facilitate family stakeholder meetings, family listening sessions, and/or focused interviews
  • Provide professional development regarding family engagement and promoting parent voice
  • Support the development of family-friendly materials and strategies
  • Develop and/or review family training curriculum as appropriate
  • Perform other duties as assigned

License and certifications necessary:

  • Valid driver’s license and maintain automobile insurance
  • Ability to successfully complete a pre-employment background check

Typical Work Schedule:

This position is a hybrid (remote and in-office) position located in Concord, NH, but travel independently by personal vehicle throughout the state may be required. This position is flexible but may require evening and weekend commitments

Educational Requirements:

  • Bachelor’s Degree in Communications, Education, Human Services, or a related field preferred.

Interested applicants should forward their cover letter describing how they meet the qualifications and requirements of this position and their resume to Christine Anderson, canderson@picnh.org.

The Parent Information Center is committed to an Equal Employment Opportunity (EEO) policy and does not discriminate in the terms, conditions, or privileges of employment because of race, color, gender, religion, national origin, age, disability, veteran status, marital status, sexual orientation, physical or mental disability, or any other classification protected by state, federal, or local law.

Resource Specialist

The Resource Specialist is a 20-hour / week grant-funded position providing diverse work opportunities.  The job includes providing support, information and referral services to families of children with chronic conditions and / or disabilities and the professionals who serve them, as well as assisting with PIC / NHFV’s youth engagement and transition related activities.

Qualifications/ Requirements:

  • Demonstrated commitment to inclusively serving and working with youth and families
  • Excellent written and verbal communication skills
  • Strong organizational, planning, and time management abilities
  • Proficient with Microsoft Office Suite, Google Docs, and Zoom
  • Demonstrated ability to build relationships and work collaboratively with others
  • Self-starter with the ability to work independently, prioritize and meet deadlines

Essential functions:

  • Assists families and professionals in their navigation of systems, including transition to adult services and health care.
  • Works with callers to identify needed resources, provide support and make appropriate referrals.
  • Assists in the identification and development of resource and transition related materials.
  • Participates in training development and delivery.
  • Conducts follow up satisfaction surveys and training evaluations.
  • Assists with and completes required data collection and reporting.
  • Performs other duties, and project related work, as assigned.

Desired experience required to ensure success in this position:

  • Lived experience as a family member navigating the systems which provide information, support, and assistance to the families of New Hampshire

License, certifications necessary 

  • Valid drivers’ license 
  • Ability to successfully complete pre-employment background check

Typical Work Schedule: 

This position is a hybrid (remote and in-office) position located in Concord, NH but travel independently by personal vehicle throughout the state may be required.

Educational Requirements:

  • Bachelor’s degree in communications, Education, Human Services, or related field preferred

Interested applicants should forward their cover letter describing how they meet the qualifications and requirements of this position and resume to Christine Anderson, canderson@picnh.org.